DATA PRIVACY POLICY OF “ALMADO”.
The following is a summary of the most important things you should know about your relationship with Almado Immoinvest, S.L.U., hereinafter “Almado”:
In Almado we are responsible for processing the personal data you provide us with and we process them in order to provide you with the services you request from us. When you request a service from us, this request becomes the contractual relationship which is the legal basis for processing them. We will also send you commercial communications when you have accepted them. In the event that you have authorised the transfer of your data or you have requested a service provided by other companies, these companies will need access to your data in order to be able to provide you the service. You can, at any time, access, rectify or delete your data, as well as exercise other rights, as explained below.
By clicking on the “Contact”, “Request” or equivalent button, you declare that you know and understand the privacy policy of Almado.
DETAILED INFORMATION ON DATA PROTECTION
PERSON RESPONSIBLE FOR THE PROCESSING: Who is responsible for the processing of your data?
ALMADO IMMOINVEST, S.L.U. with address in Palma de Mallorca at Calle Jesús nº 4, piso 1º, 07003 – Palma de Mallorca with CIF B16567943 and telephone number 930 181 020, is responsible for the treatment of the personal data that you send through our website and its subdomains (hereinafter, the “Website”).
In the following clauses we provide you with information about your rights, as well as the use we will make of the personal data you provide us with in the different forms on the Website, in accordance with the General Data Protection Regulation (“GDPR”).
If you have any questions regarding the processing of your personal data, please contact us at the following email: protecciondedatos@almado-immoinvest.eu.
PURPOSES OF PROCESSING: What can we do with your data?
• We manage your personal data in order to provide you with the services you have requested through the Website. The list of services includes:
o real estate advice
o providing information relating to your tenancy
o providing information in relation to a possible business relationship.
• In the event that you make a complaint or enquiry to us, we will process your details in order to deal with it.
• If you are an individual user or customer, we may send you commercial communications to communicate news and offers related to Almado.
LEGAL BASIS / LEGITIMATION: Why may we process them?
The legal bases that allow us to process your data for each of the purposes indicated in section 2 above are:
• Contractual relationship: this is the one that applies when you request a service from us as indicated in section 2a above, even if it is free of charge.
• Legitimate interest: to deal with the queries and complaints that you make to us (section 2b above), to manage the recovery of the amounts owed and to keep you updated on our news.
• our consent: if you are an individual user or customer, by ticking the box on the registration or contact form, you have authorised us to send you the communications identified in section 2c above.
TARGETS: To whom may we disclose your data?
We may communicate your data to third parties in the following cases:
• to banks: for the provision of services in which Almado acts as a financial intermediary, so that they can contact you.
• to refurbishment and renovation companies, when you request any of their services so that they can contact you.
• to Courts or Tribunals or Public Administrations for the attention of any legal requirement.
Almado’s data processors may also have access to your personal data, that is to say, Almado’s service providers who, in order to carry out their functions, have to access your data, including those who provide us with technology services, send advertising campaigns or send and receive documentation.
You can request more information about the recipients of your data by sending an e-mail to protecciondedatos@almado-immoinvest.eu, indicating the specific processing or use about whose recipients you would like information.
DATA RETENTION PERIOD: How long will we process your data?
Depending on each of the purposes for which we process your data, the period will be:
• During the contractual relationship. That is, while you are using our services or we, or the supplier is managing what you have asked us to do.
• Until the resolution of the query or complaint raised.
• Until you revoke your consent to receive commercial communications.
• Until you request their deletion.
We also inform you that your data will remain blocked during the periods of limitation of obligations for each purpose of processing indicated in section 2.
NECESSARY AND UPDATED INFORMATION
In the forms there are fields that are obligatory without which we cannot provide you with our services. By clicking on the “Contact”, “Request” (or equivalent) button incorporated in the aforementioned forms, you declare that the information and data you provide are accurate and truthful.
To ensure that the information provided is always up to date and contains no errors, please remember to inform us as soon as possible of any modifications and corrections to your personal data as they occur via the following e-mail: protecciondedatos@almado-immoinvest.eu
DATA SUBJECTS’ RIGHTS
We inform you that you may exercise the following rights:
• right of access to your personal data in order to know which personal data are being processed and the processing operations carried out on them;
• the right to rectify any inaccurate personal data;
• the right to erasure of your personal data, where this is possible (for example, by law);
• the right to request the restriction of the processing of your personal data where the accuracy, lawfulness or necessity of the processing is in doubt, in which case we may retain the data for the purpose of pursuing or defending claims.
• the right to object to the processing of your personal data, when the legal basis that enables us to process your personal data is our legitimate interest. Almado will stop processing your data unless it has a legitimate interest or it is necessary for the defence of claims.
• the right to the portability of your data, when the legal basis that enables us to process it is the existence of a contractual relationship or your consent.
• the right to revoke the consent given to Almado.
You may exercise your rights at any time and free of charge by sending an e-mail to protecciondedatos@almado-immoinvest.eu indicating the right you wish to exercise and your identification details.
Furthermore, we inform you that you have the right to file a complaint with the Spanish Data Protection Agency (Agencia Española de Protección de Datos) if you consider that a breach of data protection legislation has been committed with regard to the processing of your personal data.
CONFIDENTIALITY AND SECURITY
Almado uses all reasonable efforts to maintain the confidentiality of personal information processed through the Website. We maintain strict levels of security to protect the personal data we process against accidental loss and against unauthorised access, processing or disclosure, taking into account the state of technology and the nature and risks to which the data is exposed. However, we cannot be responsible for your use of the data you use on Almado outside the Website.